Tag Archives: customers

BA Webinar Series 06: What BAs Should Know About Software

Posted on March 5, 2021 by R.P. Churchill

Today I gave this webinar for the Tampa IIBA Lunch and Learn Series. The slides are here.

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Discovery: Learning What’s In a Process

Posted on April 25, 2018 by R.P. Churchill

Discovery is observing or researching what’s in a system or process. It identifies facilities, entities, resources, information, and activities. These are the nouns and verbs that comprise the system or process under investigation. Discovery does not try to quantify the … Continue reading →

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Addendum To Process Described in Post on Domain-Driven Design

Posted on June 22, 2017 by R.P. Churchill

I’ve edited the post from May 11th that describes my preferred project/VV&A methodology. I was reminded, while viewing some excellent presentations at the Project Summit / Business Analyst World conference in DC this week (at which I volunteered) that I … Continue reading →

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Domain-Driven Design

Posted on May 11, 2017 by R.P. Churchill

At yesterday’s DC PHP Developer’s Community Meetup Andrew Cassell gave a really nice presentation on Domain-Driven Design. He described the major books in the field, some of the main movers and history, and what the idea is all about. In … Continue reading →

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Learn Your Customer’s Culture

Posted on February 15, 2016 by R.P. Churchill

Every customer you work with will have an interesting variation in culture, and it’s good to get to know what they are. The differences may be merely interesting, may be motivating, or may be important to how you relate to … Continue reading →

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Missing the Point

Posted on February 8, 2016 by R.P. Churchill

A recent dinner companion shared a story of his management’s plan to ensure continuing maintenance and viability of a large and rather old mainframe system he supports for a government agency. His specialty is writing, maintaining, and modifying assembler code … Continue reading →

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“The Secret of Selling Anything,” by Harry Browne

Posted on January 26, 2016 by R.P. Churchill

Today I took the time to finish reading a classic book on sales by Harry Browne, entitled The Secret of Selling Anything. I read it because it is regarded as a classic in certain circles, because I have appreciated many … Continue reading →

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Don’t Use the Tool Until You’ve Already Solved the Problem

Posted on December 28, 2015 by R.P. Churchill

The article below opened the Continuum section of the August, 1981 issue of Omni Magazine (page 35, 15 in the linked pdf). It’s interesting to me because I took third-semester physics from Dr. Eisenstein, who is mentioned early in the … Continue reading →

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High Overhead vs. Lean and Mean

Posted on December 7, 2015 by R.P. Churchill

A company I worked for some years ago tended to work on projects of a certain size. They weren’t what anyone would call large projects but they weren’t small ones, either. They carried a certain overhead: discovery, requirements, development, application, … Continue reading →

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Project Management Environments I’ve Worked In – Part 1

Posted on December 1, 2015 by R.P. Churchill

Most of the work I’ve done in my career has been accounted for on a project basis. I was never an operations guy, my job was always to build or fix something under a particular job code and then go … Continue reading →

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