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Tag Archives: customers
BA Webinar Series 06: What BAs Should Know About Software
Today I gave this webinar for the Tampa IIBA Lunch and Learn Series. The slides are here.
Discovery: Learning What’s In a Process
Discovery is observing or researching what’s in a system or process. It identifies facilities, entities, resources, information, and activities. These are the nouns and verbs that comprise the system or process under investigation. Discovery does not try to quantify the … Continue reading
Posted in Tools and methods
Tagged business analysis, customers, discovery, systems analysis
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Addendum To Process Described in Post on Domain-Driven Design
I’ve edited the post from May 11th that describes my preferred project/VV&A methodology. I was reminded, while viewing some excellent presentations at the Project Summit / Business Analyst World conference in DC this week (at which I volunteered) that I … Continue reading
Posted in Management
Tagged customers, project management, requirements management, system architecture, VV&A
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Domain-Driven Design
At yesterday’s DC PHP Developer’s Community Meetup Andrew Cassell gave a really nice presentation on Domain-Driven Design. He described the major books in the field, some of the main movers and history, and what the idea is all about. In … Continue reading
Posted in Management
Tagged customers, project management, requirements management, system architecture, VV&A
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Learn Your Customer’s Culture
Every customer you work with will have an interesting variation in culture, and it’s good to get to know what they are. The differences may be merely interesting, may be motivating, or may be important to how you relate to … Continue reading
Missing the Point
A recent dinner companion shared a story of his management’s plan to ensure continuing maintenance and viability of a large and rather old mainframe system he supports for a government agency. His specialty is writing, maintaining, and modifying assembler code … Continue reading
Posted in Software
Tagged customers, just making it work, legacy systems, maintenance
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“The Secret of Selling Anything,” by Harry Browne
Today I took the time to finish reading a classic book on sales by Harry Browne, entitled The Secret of Selling Anything. I read it because it is regarded as a classic in certain circles, because I have appreciated many … Continue reading
Don’t Use the Tool Until You’ve Already Solved the Problem
The article below opened the Continuum section of the August, 1981 issue of Omni Magazine (page 35, 15 in the linked pdf). It’s interesting to me because I took third-semester physics from Dr. Eisenstein, who is mentioned early in the … Continue reading
High Overhead vs. Lean and Mean
A company I worked for some years ago tended to work on projects of a certain size. They weren’t what anyone would call large projects but they weren’t small ones, either. They carried a certain overhead: discovery, requirements, development, application, … Continue reading
Project Management Environments I’ve Worked In – Part 1
Most of the work I’ve done in my career has been accounted for on a project basis. I was never an operations guy, my job was always to build or fix something under a particular job code and then go … Continue reading