Tag Archives: customers

“Where in the Framework Do You Think About How To Add Value?”

I was recently asked this by a very intelligent and insightful individual. My expanded answer follows. The short answer is that I differentiate between the solution and the engagement in several different ways. The solution, and the analysis performed beforehand … Continue reading

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On Entrepreneurship

There are many different definitions on what it means to be an entrepreneur, but to me the one that is most salient has to do with operating under conditions of uncertainty. That is, the entrepreneurial function involves offering new products … Continue reading

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BA Webinar Series 06: What BAs Should Know About Software

Today I gave this webinar for the Tampa IIBA Lunch and Learn Series. The slides are here.

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Discovery: Learning What’s In a Process

Discovery is observing or researching what’s in a system or process. It identifies facilities, entities, resources, information, and activities. These are the nouns and verbs that comprise the system or process under investigation. Discovery does not try to quantify the … Continue reading

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Addendum To Process Described in Post on Domain-Driven Design

I’ve edited the post from May 11th that describes my preferred project/VV&A methodology. I was reminded, while viewing some excellent presentations at the Project Summit / Business Analyst World conference in DC this week (at which I volunteered) that I … Continue reading

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Domain-Driven Design

At yesterday’s DC PHP Developer’s Community Meetup Andrew Cassell gave a really nice presentation on Domain-Driven Design. He described the major books in the field, some of the main movers and history, and what the idea is all about. In … Continue reading

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Learn Your Customer’s Culture

Every customer you work with will have an interesting variation in culture, and it’s good to get to know what they are. The differences may be merely interesting, may be motivating, or may be important to how you relate to … Continue reading

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Missing the Point

A recent dinner companion shared a story of his management’s plan to ensure continuing maintenance and viability of a large and rather old mainframe system he supports for a government agency. His specialty is writing, maintaining, and modifying assembler code … Continue reading

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“The Secret of Selling Anything,” by Harry Browne

Today I took the time to finish reading a classic book on sales by Harry Browne, entitled The Secret of Selling Anything. I read it because it is regarded as a classic in certain circles, because I have appreciated many … Continue reading

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Don’t Use the Tool Until You’ve Already Solved the Problem

The article below opened the Continuum section of the August, 1981 issue of Omni Magazine (page 35, 15 in the linked pdf). It’s interesting to me because I took third-semester physics from Dr. Eisenstein, who is mentioned early in the … Continue reading

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