Tag Archives: discovery

TWSL Series 07: Discovery and Data Collection

Posted on May 11, 2023 by R.P. Churchill

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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BA Webinar Series 04: The Solution

Posted on February 19, 2021 by R.P. Churchill

Today I gave this webinar for the Tampa IIBA Lunch and Learn Series. The slides are here.

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Pittsburgh IIBA Meetup: Do You Think You Are a Good Listener? Let Us Surprise You!

Posted on May 14, 2018 by R.P. Churchill

This evening’s talk at the Pittsburgh IIBA Meetup was about communication skills. Although there was some discussion about conveying messages the emphasis was on how to receive them. Both are important to business analysts. BAs must provide context for what … Continue reading →

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Discovery: Learning What’s In a Process

Posted on April 25, 2018 by R.P. Churchill

Discovery is observing or researching what’s in a system or process. It identifies facilities, entities, resources, information, and activities. These are the nouns and verbs that comprise the system or process under investigation. Discovery does not try to quantify the … Continue reading →

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Methods of Observation

Posted on July 17, 2017 by R.P. Churchill

This past weekend my CBAP training course asked me to speak briefly on the technique of Observation. I reviewed the basic information in the BABoK itself and the training guide we’re using for the class, and I’ll refer to this … Continue reading →

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On Process Discovery, Domain Knowledge Acquisition, and Subject Matter Expert Interviews

Posted on July 19, 2016 by R.P. Churchill

This is a weird but true story … A complaint was received by the Pontiac Division of General Motors: This is the second time I have written you, and I don’t blame you for not answering me, because I kind … Continue reading →

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Business Process Model and Notation (BPMN 2.0)

Posted on January 18, 2016 by R.P. Churchill

Today I was able to complete a thorough power-read of the book Real Life BPMN by Jakob Freund and Bernd Rücker. I’ve performed discovery on, analyzed, characterized, automated, modeled, simulated, documented, controlled, and improved various kinds of customer processes more … Continue reading →

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Discovery Takes Place on Many Levels

Posted on December 21, 2015 by R.P. Churchill

Technical projects involve learning on many different levels. You learn about your customers, your colleagues, yourself, technologies and techniques, modes of organization, ways to prevent errors, ways to add value, your customer’s project, how to do the next person’s work, … Continue reading →

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Project Management Environments I’ve Worked In – Part 1

Posted on December 1, 2015 by R.P. Churchill

Most of the work I’ve done in my career has been accounted for on a project basis. I was never an operations guy, my job was always to build or fix something under a particular job code and then go … Continue reading →

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Right People, Right Analyses, Right Decisions

Posted on November 17, 2015 by R.P. Churchill

Some time ago I found myself in a gathering somewhere in the bowels of a large, very bureaucratic organization for which my company was doing some work. The room was full of forty or so senior managers and analysts, many … Continue reading →

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