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Tag Archives: discovery
BA Webinar Series 04: The Solution
Today I gave this webinar for the Tampa IIBA Lunch and Learn Series. The slides are here.
Pittsburgh IIBA Meetup: Do You Think You Are a Good Listener? Let Us Surprise You!
This evening’s talk at the Pittsburgh IIBA Meetup was about communication skills. Although there was some discussion about conveying messages the emphasis was on how to receive them. Both are important to business analysts. BAs must provide context for what … Continue reading
Posted in Management, Soft Skills, Tools and methods
Tagged business analysis, communication, discovery, Meetups
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Discovery: Learning What’s In a Process
Discovery is observing or researching what’s in a system or process. It identifies facilities, entities, resources, information, and activities. These are the nouns and verbs that comprise the system or process under investigation. Discovery does not try to quantify the … Continue reading
Posted in Tools and methods
Tagged business analysis, customers, discovery, systems analysis
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Methods of Observation
This past weekend my CBAP training course asked me to speak briefly on the technique of Observation. I reviewed the basic information in the BABoK itself and the training guide we’re using for the class, and I’ll refer to this … Continue reading
Posted in Tools and methods
Tagged BABOK, business analysis, data collection, discovery, Techniques
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On Process Discovery, Domain Knowledge Acquisition, and Subject Matter Expert Interviews
This is a weird but true story … A complaint was received by the Pontiac Division of General Motors: This is the second time I have written you, and I don’t blame you for not answering me, because I kind … Continue reading
Posted in Life
Tagged being agreeable, discovery, domain knowledge acquisition, subject matter experts (SMEs)
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Business Process Model and Notation (BPMN 2.0)
Today I was able to complete a thorough power-read of the book Real Life BPMN by Jakob Freund and Bernd Rücker. I’ve performed discovery on, analyzed, characterized, automated, modeled, simulated, documented, controlled, and improved various kinds of customer processes more … Continue reading
Posted in Tools and methods
Tagged analysis, books, business processes, discovery, documentation, management, modeling
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Discovery Takes Place on Many Levels
Technical projects involve learning on many different levels. You learn about your customers, your colleagues, yourself, technologies and techniques, modes of organization, ways to prevent errors, ways to add value, your customer’s project, how to do the next person’s work, … Continue reading
Project Management Environments I’ve Worked In – Part 1
Most of the work I’ve done in my career has been accounted for on a project basis. I was never an operations guy, my job was always to build or fix something under a particular job code and then go … Continue reading
Right People, Right Analyses, Right Decisions
Some time ago I found myself in a gathering somewhere in the bowels of a large, very bureaucratic organization for which my company was doing some work. The room was full of forty or so senior managers and analysts, many … Continue reading
Posted in Soft Skills, Software, Tools and methods
Tagged analysis, decisions, discovery, Software
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Listen, Listen, Listen
I’ve heard it said that you can learn from anyone, but you can only do that if you actually listen to them. If they aren’t talking, ask. Even if you choose not to take anyone’s suggestions they’re likely to be … Continue reading