Category Archives: Tools and methods

Risk Analysis and Management

I don’t strongly feature the subject of risk analysis when I talk about my framework, but that doesn’t mean it isn’t accounted for or present. I usually build up my framework like this: Risks and Impacts appears with Assumptions and … Continue reading

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Sequence Diagrams

Imagine a network with the following representative elements. Many external and internal workstations, mobile devices, and pieces of equipment exchange information with an internal system of servers and capabilities. Now imagine that some of the internal servers provide a number … Continue reading

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TWSL Series 08: Data: How to Get It and How to Use It

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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Acceptance and Evaluation Criteria

Acceptance criteria and evaluation criteria can almost be considered as two separate considerations, but they are presented together in the BABOK and I can see why. The BABOK states that acceptance criteria are the basis for determining whether a solution … Continue reading

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Root Cause Analysis

Root cause analysis is the process of digging into a problem in order to find out what actually caused it. In simple systems or situations this process is pretty straightforward, but of course we often work in situations that are … Continue reading

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TWSL Series 07: Discovery and Data Collection

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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Business Rules Analysis

Business rules are procedures, decisions, and parameters that govern business operations. They are always under control of the business. (This is true even when imposed by external regulations. The business controls some aspects of how those rules are followed.) Business … Continue reading

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TWSL Series 06: Approach Contexts for Potential Solutions

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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Focus Groups and Workshops

Focus groups and workshops are separate techniques that involve getting a group of people together for a purpose, but the emphasis in each case is different. A focus group is generally intended to gather people’s reactions to a specific product, … Continue reading

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TWSL Series 05: What Business Analysts Should Know About Software

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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