Category Archives: Tools and methods

Discovery: Learning What’s In a Process

Discovery is observing or researching what’s in a system or process. It identifies facilities, entities, resources, information, and activities. These are the nouns and verbs that comprise the system or process under investigation. Discovery does not try to quantify the … Continue reading

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A Simulationist’s Framework for Business Analysis: Combined Survey Results

These results are combined from versions of this talk given in Pittsburgh, DC, and Baltimore. List at least five steps you take during a typical business analysis effort. I would list the steps I take in conducting an analysis project … Continue reading

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A Simulationist’s Framework for Business Analysis: Round Three

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Structured Thought: Problem Solving

On Monday I attended a Meetup at the IIBA’s Pittsburgh Chapter for a presentation about structured problem solving given by a gentleman named Greg Acton. The presentation included an introduction of about twenty minutes, a small group exercise for another … Continue reading

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Bye Bye Black Belt, It Was Nice Knowin’ Ya…

My Lean Six Sigma Black Belt certification from Villanova University rolled off yesterday, and I’ve been pondering whether or not to pursue a replacement. If I do I’d get it through ASQ (American Society for Quality) and it would only … Continue reading

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A Simulationist’s Framework for Business Analysis: Round Two

On Tuesday I gave this talk again, this time for the IIBA’s Metro DC Chapter. Here are the results from the updated survey. The results from the first go-round are here. List at least five steps you take during a … Continue reading

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Applications for Simulation

Simulation can be used for many different purposes, and I wanted to describe a few of them in detail. I pay special attention to the ones I’ve actually worked with during my career. Note that these ideas inevitably overlap to … Continue reading

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Verification and Validation: Observations for Simulation and Business Analysis

Verification and validation are complex subjects on their own (and see here and here more specifically for this discussion), and the simplest way I’ve found to describe the difference between them is that verification tests whether a solution works while … Continue reading

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A Simulationist’s Framework for Business Analysis: Round One

Yesterday I gave my newly prepared talk on business analysis at the Pittsburgh IIBA Chapter Meetup, the first of three times I’m scheduled to give it. The presentation, prepared using the Reveal.js framework, is at the link: http://rpchurchill.com/presentations/SimFrameForBA/ I’m sure … Continue reading

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Service Design

Manning the phone in the battery headquarters late one night in Basic Training I wiled away some time with a book I found. I read how Colonel Chamberlain’s extensive drilling of his men allowed them to execute a wheel maneuver … Continue reading

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