Category Archives: Tools and methods

TWSL Series 04: Engagement Phases In Detail

Posted on April 20, 2023 by R.P. Churchill

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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Glossary

Posted on April 19, 2023 by R.P. Churchill

You all know what a glossary is. The BABOK struggles to find much to say about it. It is basically just a list of words and definitions used in the context of the operations being investigated. It is a good … Continue reading →

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TWSL Series 03: What Is Business Analysis?

Posted on April 13, 2023 by R.P. Churchill

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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TWSL Series 02: Framework Introduction

Posted on April 6, 2023 by R.P. Churchill

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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Metrics and Key Performance Indicators (KPIs)

Posted on April 5, 2023 by R.P. Churchill

Metrics and KPIs indicate how an operation or system is performing relative to trend or a defined goal. They may take the form of point values (ninety-five percent uptime for a manufacturing process), ranges (plus or minus one percent of … Continue reading →

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TWSL Series 01: Simulation

Posted on March 30, 2023 by R.P. Churchill

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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Prioritization and Backlog Management

Posted on March 23, 2023 by R.P. Churchill

Prioritization and backlog management are two sides of the same coin. As described in the BABOK, an important difference is that backlog management is a more specific case within the broader topic of prioritization. The BABOK discusses prioritization in terms … Continue reading →

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Interviews

Posted on March 22, 2023 by R.P. Churchill

An interview is a process of conducting a conversation with someone to determine what they do, what they need, or how they are reacting to something you’ve given them. The general term elicitation is often used in this context, although … Continue reading →

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What To Be Aware Of Going Into A Project

Posted on March 6, 2023 by R.P. Churchill

Short answer: everything! Long answer: let’s actually talk about it. The more you understand about the things you might encounter when you try to solve a problem, the more likely you will be to make use of the right people’s … Continue reading →

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Why to Address a Problem in an Organized Way

Posted on March 2, 2023 by R.P. Churchill

When developing a solution or capability, it is usually good to make it as simple as possible — but no simpler. The key to walking the fine line between too simple and too complex (or too heavy or too expensive … Continue reading →

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