Tag Archives: discovery

Right People, Right Analyses, Right Decisions

Some time ago I found myself in a gathering somewhere in the bowels of a large, very bureaucratic organization for which my company was doing some work. The room was full of forty or so senior managers and analysts, many … Continue reading

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Listen, Listen, Listen

I’ve heard it said that you can learn from anyone, but you can only do that if you actually listen to them. If they aren’t talking, ask. Even if you choose not to take anyone’s suggestions they’re likely to be … Continue reading

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What Do You Just “See”?

One of my cousins is a totally extroverted, outgoing “superconnecter”. She is all people, all the time. She’s been everything from a restaurant hostess to a greeter and mascot’s assistant at Pittsburgh Pirates games to a small businesswoman with multiple … Continue reading

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How Not to Miss Things in a Discovery Process

I’ve been part of a lot of discovery efforts and have found a few ways to increase the chances of identifying all the relevant factors. I plan to discuss these only informally. Volumes of ink and electrons have been spilled … Continue reading

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