Tag Archives: business analysis

Metrics and Key Performance Indicators (KPIs)

Metrics and KPIs indicate how an operation or system is performing relative to trend or a defined goal. They may take the form of point values (ninety-five percent uptime for a manufacturing process), ranges (plus or minus one percent of … Continue reading

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TWSL Series 01: Simulation

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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Prioritization and Backlog Management

Prioritization and backlog management are two sides of the same coin. As described in the BABOK, an important difference is that backlog management is a more specific case within the broader topic of prioritization. The BABOK discusses prioritization in terms … Continue reading

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Interviews

An interview is a process of conducting a conversation with someone to determine what they do, what they need, or how they are reacting to something you’ve given them. The general term elicitation is often used in this context, although … Continue reading

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What To Be Aware Of Going Into A Project

Short answer: everything! Long answer: let’s actually talk about it. The more you understand about the things you might encounter when you try to solve a problem, the more likely you will be to make use of the right people’s … Continue reading

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Conceptual Modeling Work May Occur In Many Contexts

During a previously-referenced recent conversation I was asked why I refer to certain research, discovery, and data collection activities as “conceptual modeling.” I do so because it is a surprisingly general standard term of art that has its own Wikipedia … Continue reading

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The Greatest Illustration of Writing Accurate Instructions Ever!

For architects, business analysts, programmers, managers, testers, and everyone else. It isn’t easy to do it well…

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Framework Phases Across the Proposal/Bid/Sales Process

I’ve discussed the many ways the different phases can be arranged in some standard(ish) management contexts, and how the work in each phase can be broken down in multiple dimensions, but those hardly exhaust their possible arrangements. Another important source … Continue reading

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Basic Framework Presentation

I found it necessary to put together a shorter introduction to my business analysis framework than my normal, full-length presentation(s). The link is here.

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Decision Modeling

Many business processes require decisions to be made. Decision modeling is about the making and automating of repeatable decisions. Some decisions require unique human judgment. They may arise from unusual or entrepreneurial situations and involve factors, needs, and emotions that … Continue reading

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