Author Archives: R.P. Churchill

Balanced Scorecard

I have never explicitly used this technique, but I have certainly examined problems, systems, and opportunities from all the perspectives contained within it. This is true of many techniques described in the BABOK. I often note that every formalized technique … Continue reading

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Concept Modeling

A concept model, or conceptual model, is an abstract representation of an organization, process, system, or product. It relates the nouns and verbs and other categorizations within and between elements. It can take any arbitrary form, in contrast with the … Continue reading

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Extended Engagement Life Cycle

When creating a new project, engagement, or product from scratch, we should think in terms of its full life cycle. For this reason I have drawn the diagram of my business analysis engagement framework with two extra cycles. One shows … Continue reading

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Survey or Questionnaire

Surveys and questionnaires are excellent tools for gathering data, opinions, needs, and observations from large groups of respondents in a relatively short time. They come in many forms, with individual questions being either open-ended, where respondents can provide any type … Continue reading

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Mind Mapping

A mind map is a particular type of diagram used for taking notes, organizing thoughts, and understanding hierarchies. Business analysts can use any type of diagram that aids understanding and communication between participants in any engagement. (My website is littered … Continue reading

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Functional Decomposition

My first engineering job was as a process engineer in the paper industry, where I designed and analyzed large industrial systems that ran this… through this… to make this… We can break the system down (or build it up) like … Continue reading

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Data Modeling

From the BABOK: A data model describes the entities, classes or data objects relevant to a domain, the attributes that are used to describe them, and the relationships among them to provide a common set of semantics for analysis and … Continue reading

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Prototyping

This BABOK technique involves creating something that allows investigation of one or more aspects of the solution being developed. This creation can be physical, in the case of mock-ups meant to illustrate a concept or explore ergonomics or test a … Continue reading

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Scope Modeling

I think an argument can be made that this technique should more properly be called “scope determination” or “scope identification.” I also observe that determinations of scope happen during the conceptual modeling phase, when you discover what’s happening in an … Continue reading

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Data Dictionary

Maintaining a dictionary of data items is a very good idea for engagements of sufficiently wide scope and involving enough participants. This greatly simplifies and clarifies communication and mutual understanding among all participants, and should fall out of the work … Continue reading

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