Author Archives: R.P. Churchill

Focus Groups and Workshops

Focus groups and workshops are separate techniques that involve getting a group of people together for a purpose, but the emphasis in each case is different. A focus group is generally intended to gather people’s reactions to a specific product, … Continue reading

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TWSL Series 05: What Business Analysts Should Know About Software

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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TWSL Series 04: Engagement Phases In Detail

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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Glossary

You all know what a glossary is. The BABOK struggles to find much to say about it. It is basically just a list of words and definitions used in the context of the operations being investigated. It is a good … Continue reading

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TWSL Series 03: What Is Business Analysis?

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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TWSL Series 02: Framework Introduction

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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Metrics and Key Performance Indicators (KPIs)

Metrics and KPIs indicate how an operation or system is performing relative to trend or a defined goal. They may take the form of point values (ninety-five percent uptime for a manufacturing process), ranges (plus or minus one percent of … Continue reading

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TWSL Series 01: Simulation

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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Prioritization and Backlog Management

Prioritization and backlog management are two sides of the same coin. As described in the BABOK, an important difference is that backlog management is a more specific case within the broader topic of prioritization. The BABOK discusses prioritization in terms … Continue reading

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Interviews

An interview is a process of conducting a conversation with someone to determine what they do, what they need, or how they are reacting to something you’ve given them. The general term elicitation is often used in this context, although … Continue reading

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