Monthly Archives: April 2023

TWSL Series 05: What Business Analysts Should Know About Software

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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TWSL Series 04: Engagement Phases In Detail

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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Glossary

You all know what a glossary is. The BABOK struggles to find much to say about it. It is basically just a list of words and definitions used in the context of the operations being investigated. It is a good … Continue reading

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TWSL Series 03: What Is Business Analysis?

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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TWSL Series 02: Framework Introduction

Today I gave this webinar for the Tom Woods School of Life Lunch and Learn Series. The slides are here.

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Metrics and Key Performance Indicators (KPIs)

Metrics and KPIs indicate how an operation or system is performing relative to trend or a defined goal. They may take the form of point values (ninety-five percent uptime for a manufacturing process), ranges (plus or minus one percent of … Continue reading

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